Jantz Catalog 51

POLICIES & PROCEEDURES

TABLE OF

CONTENTS

TO PAY FOR YOUR ORDER:

All contents herein Text and Photos are the exclusive property of Jantz Supply, Inc., unless contributed by the manufacturer, and may NOT be reproduced in ANY form for any purpose without the express written permission of Jantz Supply. Copyright© 2014-2015 - ALL RIGHTS RESERVED Located 3 Miles off Interstate 35 at the intersection of Hwy 7 and 77 South. Easy turn- around for trucks. Open Monday thru Friday 9 a.m. to 5 p.m., Saturday by appointment. We are closed: New Years Day, Memorial Day Independence Day, Labor Day Thanksgiving Day, Christmas Day We look forward to serving you soon! All Government laws, rules, policies, prohibitions, etc., concerning any and all products are the sole responsibility of the customer. Jantz Supply does not have access to this information. We can not and will not be responsible for any fees, duties, currency exchange, damage, loss or confiscation by any private or government agency for any reason what so ever. It is your sole responsibility to obtain this information from your local, state, federal and other agencies before ordering. We will process all orders placed with true and accurate product information as required by the transporter and US law. NO EXCEPTIONS. VISIT OUR SHOWROOM: MINIMUM ORDERS Every order is important, whether you need one item or thousands, we have no minimum order. We appreciate your business. SHIPPING CHARGES Our current flat rate shipping charge is $9.95 per order plus $1.00 for each $100.00 of merchandise ordered. This includes orders that can be shipped via UPS ground or USPS Priority Mail (Our Choice) 48 contiguous states only. Machinery and equipment weighing 25 lbs or more do not qualify. Due to current carrier fuel charges we reserve the right to adjust shipping charges as necessary. All foreign shipments and special orders are subject to additional shipping charges. YOU MAY CALL OR E-MAIL FOR CURRENT SHIPPING RATES. Foreign orders where insurance is not available are sent at customer’s risk. Foreign insured orders that are lost or damaged, can not be replaced until the claim has been paid by the carrier. PRICING Every effort is made to maintain the prices listed, however, due to the fluctuating economy, all prices are subject to change without notice. We cannot be responsible for typographical errors, if in doubt call or e-mail. If you find an error, we would appreciate you contacting us so corrections can be made. WARRANTIES All tools and accessories are warranted to perform as advertised. Many items carry a manufacturer’s warranty. If any item is received defective, contact the manufacturer according to warranty instructions. They will instruct you on returning the item for repair or replacement. We will offer assistance if necessary, we cannot change the policy of the manufacturer. JANTZ SUPPLY offers no other warranty expressed or implied. LAWS AND REGULATIONS

JANTZ PATTERN BLADES..............................1-11 USA MADE DAMASCUS BLADES......................12 FOLDER KITS................................................13-16 LETTER OPENERS..............................................16 IRT BLADES & ULU BLADES.............................20 CUTLERY BLADES...................................17, 19-22 GREEN RIVER BLADES.....................................18 OUTDOORSMAN BLADES.................................23 BLADES.........................................................24-30 NEW BLADES....................................................114 BLADE STEEL................................................31-36 BRASS, NICKEL SILVER, & OTHER METALS..........38 DAMASCUS....................................................34,36 DAMASCUS BOLSTERMATERIAL................34, 36 DAMASTEEL.................................................35 SPACER MATERIAL.................................37, 47-48 MOKUME.......................................................37 RIVETS & FASTENERS.................................39-40 GTC BEARINGS & PIVOT PINS...................41-42 SCREWS..............................................................44 FOLDER PARTS..................................41-42, 44-46 KYDEX & ACCESSORIES...................................43 SPACERS,POMMELS&GUARDS..................47-50 MOSAICPINSANDTUBE...............................51-54 PARACORD & ACCESSORIES.......................55-56 SCHMUCKATELLI BEADS..................................56 EXOTIC WOODS............................................57-58 EXOTICS FROM AROUND THE WORLD.............59 STABILIZED HANDLE MATERIAL......................59 KIRINITE..................................................60 GEMSTONE&COMPOSITES.........................61-62 FANTASY MARBLE.............................................63 HORN............................................................64 DYMONDWOOD.......................................65-68 MICARTA.......................................................69-70 G-10...........................................................70-72 FABRICATED IVORY............................................72 CARBON FIBER...................................................72 ADHESIVES.........................................45,72-73,98 FILE GUIDE, CENTER SCRIBE & BUBBLE JIG..73 LAYOUT DYE.......................................................73 MARKING & ETCHING........................................74 CASES, WOODEN & CORDURA.........................74 LEATHER SHEATHS............................................75 LEATHER SHEATH KITS.....................................76 LEATHER FASTENERS..................................43, 76 LEATHER & LACING...........................................77 LEATHER DYES & TOOLS............................78-79 LEATHER BOOKS...............................................80 BOOKS, VIDEOS & DVDS...............................80-82 MEASURING TOOLS..........................................83 HAND TOOLS.....................................................84 VISES...........................................................85 WORK HOLDING TOOLS...................................86 TORX & HEX KEY WRENCHES.........................86 SCREWDRIVERS.........................................86 FILES & RASPS............................................87-88 DRILL BITS & ENDMILLS...............................89-90 TAPS & DIES.......................................................91 SAWBLADES............................................88, 91-92 SAFETY EQUIPMENT..................................92, 112 SHARPENING STONES & TOOLS...............93-94 CHECKERING TOOLS...................................95-96 ENGRAVING TOOLS............................................96 BIRCHWOOD CASEY PRODUCTS....................97 LUBRICANTS & SOLDER....................................98 MACHINERY & ATTACHMENTS.................99-100 ROTARY TOOLS & ACCESSORIES.......101-104 ROTARY BITS, BURS & ABRASIVES.......101-104 POLISHING,BUFFING&FINISHING...103,105-108 SANDPAPER..................................................106 BELTS, SANDING & POLISHING...............109-110 ABRASIVES................................................102, 111 HEAT TREATING & FORGING...........................112 PHONE: 1-800-351-8900 FAX: 1-580-369-3082 EMAIL: jantz@jantzusa.com WEBSITE: www.knifemaking.com MAIL: 309 WMain, Davis, OK 73030 TO PLACE YOUR ORDER:

We accept only U.S. funds: money orders, credit and debit cards; MasterCard, Visa, American Express, Discover and Pay-Pal. Checks are held to clear. A $50.00 fee will be charged for all returned items. COD available by UPS ground only: COD fee's will be added to invoice total, money orders required, no checks or cash. Do Not send cash in the mail. CUSTOMER SERVICE Our knowledgeable staff will be glad to assist you with questions concerning products we offer. We want you to know what you will be getting, how it works. If we do not know the answer, we may be able to tell you where the information can be found. Many books and videos are available in our catalog to help with knife making, leather craft, gunsmithing, machining and more. The ultimate decision of suitability of any product to perform a given task is up to the customer. We cannot be responsible for the choice you make as to the suitability of any item to meet your requirements. DAMAGE Every effort is made to insure your package arrives in perfect condition. It is your responsibility to inspect all packages for any visible damage before acceptance. DO NOT ACCEPT PACKAGES WITH VISIBLE DAMAGES. Unless opened and inspected in the presence of the shipping agent. If you find damage you MUST follow these steps. 1. KEEPALL BOXES AND PACKING. 2. REPORT DAMAGE TO CARRIER, IF POSSIBLE. 3. CONTACT JANTZ FOR INSTRUCTIONS. Insured orders that are lost or damaged, can not be replaced until the claim has been paid You have 10 days to inspect your order. If not satisfied, call for a return authorization. We will exchange or issue store credit, you must pay all shipping charges involved. A restocking fee will apply. Each item returned must be unused, unaltered and resalable. No used merchandise will be accepted. Books, Videos, Machinery and Parts are sold on a non-returnable basis. Return without a return authorization number printed on the box and the original invoice will be refused. “THIS IS NOT WHAT I ORDERED” Our goal is to process your order quickly, completely and accurately. Problems are minimal, but mistakes do happen. Please check your order immediately upon receipt. If a discrepancy is noted, contact us immediately, we will check original documentation to see what happened. Often we find a customer has overlooked the item or it may be “stuck” in the packing materials. If this is the case, we will ask you to check again. If you were not the person to open the package, contact them for verification. WE CANNOT BE RESPONSIBLE FOR DISPUTES OVER PHONE ORDERS WHEN SENT AS INVOICED. “OH-NO, I MADE A MISTAKE!” If you find you ordered an item by mistake and cannot use it, call us. We will ask a few questions and give you your options. by the carrier. RETURNS

P L E AS E R E A D CA R E F U L LY B E F O R E O R D E R I N G !

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